Synfiny Advisors Business Practice

Business Process Transformation

We work with clients to transform their business from ‘surviving’ to ‘thriving’. Our focus is to increase the flow of value ​through the company.

1What level are you on your transformation journey?

Level 5

Process Transforming

  • Processes are digitalized and automated (when it makes sense)
  • Problem-solving is based on real-time data and proactive
  • Process performance is measured in real-time, predicted, and stable
butterfly
Level 4

Process Managing

  • Processes are standardized
  • Problem-solving priorities are derived from data
  • Process performance is measured daily, with low variation
butterfly emerging from chrysalis
Level 3

Process Centered

  • Processes are simplified and waste eliminated
  • Problem-solving is data-driven; root causes are verified
  • Process performance is measured frequently with medium variation
a chrysalis formed by a caterpillar
Level 2

Process Aware

  • Processes are documented
  • Problem-solving is getting more systematic
  • Process performance is getting more transparent
caterpillar
Level 1

Process Ignorant

  • Processes are not documented
  • Problem-solving is ad-hoc, constant firefighting
  • Process performance is un-transparent, with high variation
caterpillar egg

2How can we help you on your journey?

Each step of the five Business Process Transformation levels focuses on specific transformation activities that benefit and improve the flow of value. Along with the level (e.g. L5, L4 etc.), is a description of the activities performed at that level.

At this level…

we perform these activities

Level 5

Process Transforming

Process Transforming

Level 5

Digitalize 

  • Strategic Focus
  • Real-time data drives proactive decision-making to transform the business
Level 4

Process Managing

Process Managing

Level 4

Manage

  • E2E Value Stream Focus
  • Top Down, E2E value stream improvement
  • Sustainable E2E Process Management
Level 3

Process Centered

Process Centered

Level 3

Standardize 

  • E2E Value Stream Focus
  • Top Down, E2E value stream improvement
  • Sustainable E2E Process Management
Level 2

Process Aware

Process Aware

Level 2

Simplify 

  • Functional Focus
  • Bottom Up, local improvement
  • Often ad hoc
Level 1

Process Ignorant

Process Ignorant

Level 1

Eliminate 

  • Functional Focus
  • Bottom Up, local improvement
  • Often ad hoc

3What benefits can I expect?

What We DoWhere You AreBenefits
What We Do

Digitalize

Where You Are

Level 5

Strategic: 2-3 year horizonBenefits

Sustainable Growth

Manage

Standardize

Level 4

Level 3

Value Stream: Less than one year horizon Customer Satisfaction
Simplify

Eliminate

Level 2

Level 1

Functional: Daily/Weekly work horizon Speed

Quality

Cost

4What phases do you use to transform my business?​

  • Phase 1 – Define
    • Identify the opportunity
  • Phase 2 – Analysis and Design
    • Understand the ‘Current State’
    • Identify opportunities for the ‘Future State’
    • Propose the ‘Future State’
  • Phase 3 – Transform
    • Enable the ‘Future State’